1.3 Tool: Oops & ouch
OTWay Home 101
If you say something that hurt someone, show some respect for their humanity with a simple oops... or go on and apologize
If someone's careless words sting or offend you, ouch is an easy way to communicate and invite them to say oops. Then the conversation continues.
Forgiveness is the key to every spiritual practice; not for the others involved but to help you ease